Please read the following terms and conditions carefully. The use of our services is subject to your compliance and acceptance with the following statements.Once you subscribe or use any of our services, you agree that you have read and understood the terms and conditions and ready to bound by the below statements.Note: In these Terms, references to ‘you’, ‘your’, ‘user’ shall mean the end user accessing the website, and ‘we’, ‘us’, ‘our’, ‘Company’ shall mean TeakWorkshop.
The website TeakWorkshop.com is an e-commerce portal, owned and operated by Firm Registered in Madhya Pradesh, INDIA. Use of the website is subject to your acceptance without any modifications to all the terms and conditions made by the Company, as its sole discretion and stated on the website.
Using the services and facilities provided by the website in any way.
The Company shall not be required to notify you about the modifications made in the terms; the revised terms should be determined by checking the website on a regular basis. Use of services and facilities on the website is subject to the current version of the policy, hence to know about any updates in the policy shall be the sole responsibility of the user.
The product shown in the image is a reference product and the new manufactured product can look different from the one shown in the image due to various factors like lighting, manual polish, wood’s texture, etc. TeakWorkshop products are available in a fixed set of Finishes. So please discuss the finish you need with our customer support team once in order to receive the best quality product. Please note that in case of Solid Wood products, slight grains would be visible. There may be a slight variation in finish between the actual product and the 3-D designs which are being displayed on our website.
TeakWorkshop.com provides an Internet based platform to sell our products and merchandise on the website. Such services enable users to purchase home furnishing products upon placing an order. Once an order placed, the Company will manufacture the product within 21 days and ship the product between 21-40 days, and the user will be entitled to pay for it.*
According to the Indian Constitution, a person under the age of 18 is minor. Services and facilities offered on our website shall not be available for minors. Please note if you are living outside of India then it’s your responsibility to make sure whether you are eligible or not for our services. Persons barred under the laws of India are not permitted to use our services. The Company reserves the end right to reject or grant the access to a new user or terminate the access of existing users, at any time. Also, the Company shall not be required to furnish any reason for it
The website registration process enables a user to access the services. Certain user information is required to create an account at our website. It is the sole responsibility of the user to maintain the confidentiality of the User Id and password received upon completion of the registration. Users are also responsible for any activity occurred under the account, thus make sure to exit at the end of each session to prevent unauthorized access of your account or breach of security. The Company shall not be responsible for any loss or damage emerged if you fail to obey the terms. User is responsible for the validity of account information provided during the website registration process. In case of submission of untrue, incomplete or inaccurate information the Company has the end rights to suspend or terminate your account
The Pricing Information relating to the Product shall be as displayed on the Website and as disclosed to You at the time of Your purchase/order. We do not guarantee that the price will be the lowest for similar products within any given locality, city, region or geography. Prices and availability are subject to change without notice or any consequential liability to You. While TeakWorkshop strives to provide accurate information relating to Products and Services including pricing information or availability, but typographical and other errors may occur. In the event that a Product or Service is listed at an incorrect price or with incorrect information due to an error, TeakWorkshop will have the right to modify the price of the Product or Services and contact You for further instructions via e-mail address provided by You at the time of registration, or cancel the order and notify You of such cancellation. If TeakWorkshop cancels the order after the payment has been processed, the said amount will be remitted to Your account from which the payment was made. TeakWorkshop reserves the right to change the discounts offered at any time during the sale and without prior notice.
The Company grants you a non-exclusive, revocable, non-transferable right to access the product catalog or any other material available on the website. In accordance with the terms, you may: Access the material for personal, internal an informational purpose. Not alter the material available on the website. Not remove any copyright or proprietary notices available on the website. The design, layout and look, and feel of the website are protected under intellectual property rights, thus copying of the same shall not be granted here in. Unless or otherwise permitted, users are not allowed to download or install any of the software available on the website.
Basic requirements to access and transact on the website, such as computer and Internet connection, shall be the sole responsibility of the user. The website should be used for the sensible purpose only, users shall not indulge in activities that are not foreseen by the website. Loss or damage arises out of decaf authorization for a transaction shall not be the liability of the Company.
The website, texts, graphics, UI, visual interfaces, images, sounds and music, codes on the website is owned and controlled by TeakWorkshop and the design, structure, selection, coordination, expression, look-and-feel and arrangement of such Content is protected by copyright, patent and trademark laws, and various other intellectual property rights. The trademarks, logos and service marks displayed on the Website are the property of The"Furniture 4 U company". You are not permitted to use these Marks without the prior consent of The " Furniture 4 U company". The Furniture 4 U company owns all intellectual property rights to the trademark “TeakWorkshop.” and variants thereof, and the domain name, including, without limitation, any and all rights, title and interest in and to copyright, related rights, patents, trade secrets and inventions (patent pending), goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks. Except as expressly provided herein, you acknowledge and agree that You shall not copy, republish, post, display, translate, transmit, reproduce or distribute any Content through any medium without obtaining the necessary authorization from TeakWorkshop.
We make sure that all the information posted on the website is correct, however the Company never warrants the accuracy, quality and completeness of data, product, and services. The Company shall not be liable for any direct, indirect, incidental or consequential damages caused by:
Unauthorized access to the user’s data; and Any matter is related to the services. The Company shall not be liable for delay or inability to use of the website or services, or any information, software and graphics acquired through the website. Further, we are not responsible for non- availability of the website during periodic maintenance or accidental suspension caused due to technical reasons. You acknowledge that data obtained from the website is done entirely through your wisdom. Thus, you agree that you will be responsible for any damage and loss caused to your computer with such data.
Terms, transactions and any mutual claims between you and the Company shall be governed in accordance with the laws of India. All claims and disputes arising in connection with the website shall be subject to the exclusive jurisdiction of the Hoshangabad, Madhya Pradesh.
If TeakWorkshop permits you to post any material from the website, you hereby undertake to ensure that it should not be:
- Offensive, Abusive and threating.
- Defame the applicable laws and rights.
You agree to receive communication and newsletters via SMS and emails from TeakWorkshop. To unsubscribe kindly follow the procedure set forth in the Website.
The ideal way to track your order is to sign-up at www.TeakWorkshop.com and then visit the order tracking page. Or, as a guest, you can visit the Track Order page at track-order and enter your Order ID and your Email address or phone number linked with the order. Here, you can check the details pertaining to your order, such as Order confirmation, Manufacturing progress, Quality check and dispatch details. We always try our best to deliver the product within the specified or communicated time limit. We also proactively get in touch with the customer, either through electronic means or through calls, to notify them about the status of their product and where it is in transit. If, in a rare case, you haven’t received communication of any form from us after 10 days of placing an order, feel free to give us a call at our customer care number or drop an email at Customer Support.
Team TeakWorkshop is dedicated to dispatching your products within 21 to 40 days of the timeline; however, in case of exceptional situations like transport strike, riots, natural calamities (like rains, flood, earthquakes, etc.), it might happen that the Est delivery time may exceed than the promised timeline. In such exceptional cases, the product will take more time to deliver to you and celebrated.
Team TeakWorkshop is dedicated to dispatching your products within 21 to 40 days of the timeline; however, in case of exceptional situations like transport strike, riots, natural calamities (like rains, flood, earthquakes, etc.), it might happen that the Est delivery time may exceed than the promised timeline. In such exceptional cases, the product will take more time to deliver to you and celebrated. As the custom products are manufactured in-house on orders, so sometimes it can get extended a little bit. This delivery time is not applicable for some specific pin codes.
No, but the free delivery is only applicable for the very first attempt on a visit to your ship-to address. In case of a missed delivery, (from a customer) an extra visiting charge would be applicable for later installation. Also, we shall not be responsible for providing installation of wall mount TV unit, study table, wall shelf etc. upto the value of 10,000. In case customer want to avail this service an additional charge of 500 would be applicable at the time of placing the order.
When the product has been delivered to your doorstep, please ensure the following:
Please check all the external surfaces of your product for any forms of breakages, cracks, chip-offs, unfinished
patches or insect infestations.
In case there is some dust deposit, or the product lacks shine, our delivery team will be able to fix this on-the-spot
by applying a coat of wood polish or by rubbing the surface in question with a cloth. Please know that this is an
accepted industry-standard way of cleaning the surface or polishing it.
If there is a scratch or a crack on the product, raise this issue with the delivery personnel as well as our customer
support team. Our carpenter will resolve the issue on the spot, or we will arrange a visit to rectify the issue.
If the carpenter fails to resolve the issue, we shall re manufacture the product/part of the product.
For all products that inform any form of assembly, please ensure that the delivery team assembles the product, so that you have the peace of mind that everything fits well and is accounted for.
For all products that require wall mounting/installation, kindly decide, prior to the delivery of the product, on the exact location in your house where you would want the product to be placed. Instruct the delivery team of the same. Please make sure that you have all the necessary approvals for drilling, etc., that may be required for mounting the products on your walls.
For all products that are kept on the floor, such as tables and chairs, ensure that the product stands stable and straight. If there happens to be an uneven leg (having less than 5mm of difference), our team will install bushes at the foot of the leg so that the product remains balanced. If the difference of the uneven leg is more than 5mm, we will repair, based on the extent of the change required.
For all forms of seating products, such as sofas, kindly sit on the product to ensure that the whole structure is stable with your weight on it. Also check the fabrics for any deformities or defects.
We make sure that the insides of storage products, such as drawers, are well-finished so as to not have any splinters or loose pieces that might hurt your arms. However, the extent of polish in these internal areas may not match with the extent of polish on the external areas. Wood, especially hardwoods, have natural physical aspects, such as differing grain patterns and minimal stain differences. No knots will be present in your product, as these result in structural weakness, and are rejected at the quality control stage. Differing grain patterns and stain differences are generally acceptable on hardwood products. During the summer months, hardwood products may expand slightly, which might result in some drawers to get stuck. This is completely normal, and you need not worry about it. Minimize the exposure of the product to heat, and when Summer passes, it will return back to the previous form. Once the product has been delivered to you, and after your inspections, our delivery team has left your premises, TeakWorkshop won’t be liable to any damage that occurs due to mishandling or rough usage. Any self-mishandled or damage issues reported after successful delivery and installation of the product, will not be considered as company’s responsibility. On such circumstances the customer is 100% accountable for these self-damages caused to the product and shall not receive any replacement or refund from the company. As well any damage on inspection if found due to rigid use or mis-handling will overpass the criteria of refund/replacement or compensations.
TeakWorkshop tries its best to deliver Products and Services exactly the way they are described on the Website. However, the nature and tendency of natural material-based products is that each piece of furniture is unique in its own way. TeakWorkshop hereby disclaims any guarantees of exactness of the finish or appearance of the final Products or Services ordered by the User over and above generally acceptable standards on the same. The quality of the Products, Services, information, or other material purchased or obtained by you through the Website may not meet your expectations.
You hereby expressly agree to receive communications and newsletters from Made Royala by SMS and e-mails. You can unsubscribe / opt-out from receiving communications and newsletters from TeakWorkshop at any time by following the procedure set forth in the newsletters.
We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions by posting the updated terms on the Site. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms and Conditions.